Waiter/ Waitress
Millennium Hotels
منذ 3 يوم
source : ExploreJobs

SKILLS AND QUALIFICATIONListeningVerbal communicationCustomer focusCustomer serviceBasic safetyPeople skillsAction orientedOrganizationSelling to customer needsAttendanceClient relationshipsMAIN DUTIES &RESPONSIBILITIESGreets guests and presents them with the menu.

Informs guests about the special items for the day and menu changes if any.Suggest food and beverages to the guest and also try to up sell.

Take food and beverage orders from the guest on the order taking pads or on the handheld Point of sale (POS) system.Obtaining revenues, issuing receipts, accepting payments, returning the change.

Performing basic cleaning tasks as needed or directed by butler.Filling in for absent staff as neededPunch the order on the POS machine and make sure to enter the special requirements made by the guest while ordering the food.

Eg : No Garlic, less spicy etc., without egg etc.Communicate to the guest and provide assistance with their queries.Co - ordinate with the kitchen staff, bar staff to ensure smooth operation and guest satisfaction.

Serve food and beverage to the guest as per the course of order.Observes guests and ensure their satisfaction with the food and service.

Promptly respond to guest with any additional request.Maintaining proper dining experience, delivering items, fulfilling customer needs, offering desserts and drinks, removing courses, replenishing utensils, refilling glasses.

Adhere to grooming and appearance standards consistently.Understands and can communicate products and services available at the restaurant.

Stocking and maintain the restaurant par stock levels and side station.Job Types : Full-time, PermanentSalary : QAR1,999.

00 - QAR2,000.00 per monthWork Remotely : No

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