The primary role of the operations coordinator will be to optimize online delivery operations and delight our customers with exceptional service.
What You Will Do ?Arranging and packing delivery orders to dispatch.Resolve customer queries regarding online ordering.Follow up on customer delivery orders with delivery agents and make sure the delivery is completed on time.
Respond to queries of customers regarding medicines, medical equipment’s, cosmetics, etc via phone, email & online chat by liaising with our pharmacists.
More tasks will be added from time to time due to the high growth nature of the business.RequirementsKnowledge in Microsoft Excel is required.
Strong verbal and written communication skills in English are essential.A can-do attitude is a mandatory requirement due to the high growth nature of the business.
Willingness to work in shifts.Written and spoken Arabic language skills is an added advantage.Job Types : Full-time, PermanentEducation : Bachelor's (Preferred)Location : Doha (Required)License : driving (Preferred)Language : English (Required)Work Remotely : No