Section Head of Institutional Quality Management
Qatar University
Doha, Qatar
منذ 6 يوم

Department Name

Strategy and Performance Department

College / Department Profile

Duties & Responsibilities

  • The Section Head of Institutional Quality Management isresponsible for leading the development and implementation of qualityassurance and management activities.
  • The Section Head of InstitutionalQuality Management will disseminate a culture of quality across QU andguide QU’s quality improvement activities.

  • Manage the implementation of the operational plan for theInstitutional Quality Management Section in line with the departmentalstrategy.
  • Contribute in the development and implementation of theInstitutional Quality Management processes and procedures, and ensurethat they are in line with prevailing laws and regulations.
  • Develop and implement procedures for the InstitutionalQuality Management Section and ensure that they are in line with thedepartmental processes.
  • Develop quality management frameworks / plans and ensureproper coordination with QU units for the execution.
  • Ensure sufficient support is provided to QU units for makingsure the processes are documented and updated, reviewing and improvingthe quality of service delivery and processes.
  • Ensure changes implementation on existing and newprocesses / services where resources could be better optimized.
  • Ensure conducting and facilitating the Non-Academic unitsreview for the purpose of unit’s development and continuousimprovement.
  • Guide in facilitating the national / internationalrecognitions on an institutional level and govern the implementation ofmanagement system standards through the implementation of relevant ISO certifications.
  • Research and devise plans to implement national andinternational quality standards related to QU’s activities.
  • Report on quality activities on a regular basis to themanager, ensuring accurate and timely reporting.
  • Support in identifying areas for potential improvementrelated to the section of operational efficiency and effectiveness andprovide recommendations accordingly.
  • Conduct performance appraisals for subordinates asappropriate according to scheduled plans and recommend actions as perapplied HR policies.
  • Support in identifying staff training needs and planning forappropriate trainings to be provided in a timely manner.
  • Perform other tasks and duties that may be occasionallyrequired in order to meet the requirements of the role and the aims ofthe university.
  • Qualifications

  • Bachelor’s degree in Industrial and SystemEngineering, Business management, or related field.
  • Master’s Degree in a related field is a plus.
  • English is required.
  • Arabic is required.
  • Normally a minimum of six years of post-degree relevantQuality Management experience in a university or service sector organization
  • Normally at least four years of experience in a similar rolein the GCC region.
  • Benefits

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