A Housekeeping Attendant performs all the jobs are assigned by the Director of Human Resources / Accommodation Manager in regards to the Team Member's Accommodation.
What will I be doing?
As Housekeeping Attendant, you willensure high standards of cleanliness, maintenance and comfort in team members accommodation.
Specifically, a Accomodation Housekeeping Attendant will perform the following tasks to the highest standards :
Maintain the cleanliness of the public areas, hallways, Corridors and other areas concern in team accommodation at all times.
Help in the periodical general cleaning and vacated rooms and other extra responsibilities
Check daily maintenance logbook and follow up with the Engineering team and make sure the team members are satisfied with it.
Make sure all the facilities are operational and contact the suppliers for any repairing or replacement needed.
Ensure that all aspects of the accommodation meet hygiene and health and safety regulations.
Coordinate with the contracting company concerning all maintenance issues. Ensure that accommodation is clean, well maintained and attractively presented.
Coordinate with outsourced cleaning company to maintain the hygiene standards in order to provide our team members a healthy environment.
Report all malfunction of equipment, damage on the building or any breakage in TM’s accommodation to Accommodation Manager
Report incidents in the accommodation and report immediately to the Accommodation Manager.
Arrangement of the accommodation for new team members arrivals room cleanliness, all items in place etc. with welcome pack items, welcome letter and check in formalities.
Ensures all comments related to TM’s accommodation are responded to / acted on within established time frames.
Liaise with Hotel departments and external vendors to arrange laundry and linen supplies; repairs and maintenance; pest control;
waste management; supervise the work of cleaning staff and ensure that standards are maintained at a superior level on a daily basis.
Maintain a safe environment, keep the peace, and act on any actual or potential violations of policies or law. Provide feedback to Accommodation Manager on accommodation incidents.
Perform any other duties and responsibilities as directed by the Accommodation Manager
Perform all duties and responsibilities in allotted period of time.
What are we looking for?
A Accomodation Housekeeping Attendant serving Hilton is always working on with our Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values below :
Planning and organizing
Good oral and written communication
Previous experience in Laundry
Good interpersonal skills
Proficiency, at intermediate level, with computers and computer programs, including Microsoft Office
Committed to delivering a high level of customer service
Excellent standards of clean
It is advantageous in this position if you demonstrate the following capabilities and advantages :
Ability to work in a team
Excellent attention to detail