Supervisor-Front Desk
Marriott International
Doha, Qatar
منذ 5 يوم
source : drjobs.ae
  • Assist staff with expeditingproblem payments (e.g., problems processing creditcard).
  • Follow up with guest regardingsatisfaction with guest-related issues.
  • Process all guest check-ins by confirming reservations,assigning room, and issuing and activating room key.
  • Process all payment types such as room charges, cash,checks, debit, or credit. Set up accurate accounts for each guestupon check-in (i.
  • e., sharewiths, separate room / tax / incidentals,comp).

  • Anticipate sold-out situations andobtain satisfactory alternative accommodations when the propertycannot accommodate guests with reservations.
  • Block rooms in the computer and identify designatedrequirements and requests. Contact appropriate individual ordepartment (e.
  • g., Bellperson, Housekeeping) as necessary to resolveguest call, request, or problem.

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