Ooredoo Oman Family Member :
Design Analyst will be involved in defining the structure of solutions and interfaces, understands end-users needs and business constraints, applies industry knowledge, and leverages appropriate business elements and Information Technology to address those needs within the solution design.
The role holder participates in defining customer requirements process and documenting associated application functional requirements.
Core Responsibilities : Solution & Design :
Solution & Design :
Develop pragmatic, commercially feasible solutions, considering all functional as well as non-functional requirements e.
g : performance, capacity, accessibility, security and usability. Examine the business requirements and define how the IT solutions would address those requirements.
Specify and design technical solutions. Provide specified customised solutions, covering several products and interfaces.
Manage products / solutions life cycle and evolvement of the implemented solution. Provide solutions design, participate in project meetings with stakeholders when needed.
Mapping business requirements to functionalities, perform gap analysis and provide solutions for customer business requirements.
Ensure user experience of end solution meets original intent and is highest possible quality.
Project Management :
Manages change requests to the solution that have been approved by the change control board. Resolve escalated technical issues, using influence, negotiation, and a deep understanding of the technology and people involved within agreed timelines and priorities.
Understanding tight timeframes, commitments and has accountability for results.
The Person :
Bachelor degree in computer science or information systems or equivalent. 6 years’ experience within a similar function within a telecommunications organisation.
Extensive telecommunication or adjacent industries experience. Wide experience in developing customer centric solutions in the OSS-
BSS-ESS domains. Excellent understanding of OSS-BSS-ESS solutions, Technologies and processes. Strong experience in Telecommunications and IT standards and interfaces.
MS Office Proficiency. Fluent in written and spoken English Arabic a plus. TOGAF Certified, SOA Certified Architect, PMP will be plus.
Technical Skills Required :
Note : you will be required to attach the following :
1. Resume / cv