Service Delivery Supervisor
Weatherford
DOHA, QA
منذ 3 يوم

Overview

Weatherford is the leading wellbore and production solutions company. Operating in more than 80 countries, the Company answers the challenges of the energy industry with its global talent network of approximately 20,000 team members and 600 locations, which include service, research and development, training, and manufacturing facilities.

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We’re looking to the future with a clear vision and a strong mission.

Our goal is to address the headwinds facing the industry, revolutionize the oilfield with digital technology, integrated solutions, and world-class talent.

We accept every challenge for the benefit of our Company, our industry, and the world. Our technology leadership delivers solutions that rise to every occasion, supply the best outcomes in each operation, and give power to all customers.

Weatherford offers competitive compensation, a comprehensive benefits program and opportunities for on-going training and career development.

VEVRAA Federal Contractor Priority Referral Requested.

Weatherford is an Equal Opportunity Employer Females / Minorities / Veterans / Disabled and gives consideration for employment to qualified applicants without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

Responsibilities

As Service Delivery Supervisor your role will involved :

  • Acting as a key resource in a country to provide the assurance necessary for flawless service execution, all aspects of which are defined in the Service Delivery Charter
  • Plan and implement systems that perform the work and fulfil organizational and PL goals efficiently and effectively.
  • Plan, evaluate, and improve the efficiency of Operational Control Plan processes and procedures to enhance quality, efficiency and output
  • Prepare periodic reports for management, as necessary or requested, to track performance, trends and department direction.
  • Provide technical support for both Weatherford PL Operation teams and Customers.
  • Implement within your country the Geo-Zone wide strategy initiatives to ensure operational excellence
  • Ensuring client service delivery expectations are being met, Perform regular audits on workshop maintenance processes, rig operation procedures and ensure compliance with PL Governance Material
  • Client visits and constant communication to demonstrate our commitment and promote the Weatherford OEP process
  • Assist and where required lead with problem job investigations (PC1, PC2 & PC3 events) and ensure these incidents are being communicated within the work flow.
  • Oversee PL training and competence strategy for Country consistent with Company’s Global processes and goals.
  • Ensure that critical suppliers are subject to audit and work with local teams to set and measure KPIs. Assist with improving supplier performance as required.
  • Ensure that processes for equipment integrity are in place and drive continual improvement in equipment performance and maintenance
  • Work to help personnel to demonstrate commitment to Quality, Health, Safety and the Environment ensuring service delivery standards are being met and maintained
  • Ensure 100 % compliance with Weatherford's Quality, Health, Safety & Environment Policy and Safety Management
  • Qualifications

  • 10+ years experience in Tubular Running Services Operations.
  • Strong adherence to Process and procedures
  • Skills on Training and development individuals
  • Coaching and Mentoring skills
  • Proficient verbal and written communication skills
  • Advanced computer skills
  • Strong leadership skills
  • Multi-tasking ability
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