SAP Workflow Consultant
Metro Group
منذ 5 يوم
source :

Key responsibilities &accountabilities

Designand implement solutions / change requests based onrequirements

Understand Functionalspecification document and create Technical specification documentsbased on the requirements.

Provide accurate estimations forChange Requests and new projects and deliver accordingly.

Perform Unit Testing, CodeReview Documents

Understand customerrequirements and functionalities very clearly and provide solutionaccordingly.

Should handle all incidentsassigned in queue and solve within the SLA deadlinetimes.

Handlecustomer escalation topics and meet the customersatisfaction

Should be flexible workingin shifts.

Communicate clearly andeffectively

Test incidentresolutions for their correct functionality and documentthem.

Safeguard the smoothoperation including all closing and reporting deadlines.

Interact with international supportunits in a pre-defined way.

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