IT Solution (CRM) Functional Trainer
Novel Overseas
Doha, Qatar
9h ago
source :
  • Interact with prospects / clientsto understand business requirements and document thesame
  • Demonstrate MSCRM solution capabilitiesto the client
  • Conduct business processanalysis and create Fit / Gap report
  • CreateSolution design to address client business, interface andperformance requirements
  • Advise on complex MSDynamics CRM business cases and propose comprehensive solutionsbased on MS CRM, 3rd parties and customizations
  • Create functional requirement and functional design forcustomizations
  • Create estimates forimplementation tasks
  • Provide MS Dynamics SMEexpertise to client and mentor team members
  • Data migration (Data mapping) from external systems intoMS CRM
  • Conduct solution testing and assistwith user acceptance testing
  • Conduct user andadministrator training
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