Voice Core Engineer - Vodafone Qatar
Gulf Jobs
Doha, Qatar
منذ 4 يوم
source : Explore Jobs Qa

Job Description

As a bold global technology leader, our products and services touch the lives of millions, as well as lending a huge helping hand to some of the country’s most crucial organisations.

From contactless payments to connecting emergency services, our technology delivers some truly exciting initiatives, not to mention the incredible connections we make on a global level every single day.

We rely on the brightest sparks to help us deliver new innovations. So if you believe, like we do, that technology can help us imagine, create and realise a more connected future then we need you to help us achieve that goal! We’re focused on building the best network, providing a knockout digital experience and giving back the very best to our customers.

Not bad for a company you thought was just a mobile network provider, right? We’re here to prove we’re no one trick pony and our technology reach goes way further than you imagined.

Read on to find out just how far....

With us you will :

  • Be part of the CS / IMS Core Operations team, managing VFQA core switches, media gateways, IMS system, signalling and roaming operations and subscriber data management platforms, maintaining a 24 / 7 superior network KPIs with high availability of 99.
  • 99%, achieving quality leadership in a very competitive market. Being a multi-vendor environment, he / she has to perform vendor management for incident management and SLA negotiations as per the Vodafone policies.

  • CS / IMS Core Engineer will be responsible for the implementation, maintenance, and 2nd level operational support of the wireless network platforms.
  • Responsible for maintaining E2E measurement data and network KPIs within agreed OLAs & SLAs, ensuring network reliability and availability with minimal MTTR through promoting strong incident and proactive problem management practices.
  • Provide on-site level 2 operations and maintenance support when needed, Incident and Problem management, applying proper corrective actions to restore the service.
  • Provide Root Cause Analysis (RCA) through Major Incident Reviews (MIR) with the Vendors and update KEDB documentations.
  • Participate in carrying out Weekly Business Reviews (WBR) and Major Incident Reviews (MIR).
  • Develop method of procedures for various CS / IMS Core services and change requests, utilizing automation scripts to simplify operations (Example : SOAP, XML, Shell, Expect, Python, Perl...)
  • Deploy & Integrate new nodes, roaming agreements, execute & oversee acceptance process (MSC, VLR, MGW, HLR, HSS, SDM, AUC, STP, SS7 Firewall, MGCF, CSCF, MRF, SCCP relay, etc.
  • support Networks teams in various projects.
  • Execute and validate SW and HW bug fixes, release upgrades and expansions.
  • Responsible for Network Audit, Operational performance, Capacity, Trend, Risk and Gap analysis.
  • Supported repair and return activities, spare part management.
  • Participate in an on-call Rota and flexible working hours (Night shifts as required)
  • Analyze daily and weekly health checks reports for CS Core domain and proactively responding to degraded KPIs and alarms within the acceptable SLA limits.
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