Dohaâ¢ Serve as the lead point of contact for all customer account management matters.â¢ Build and maintain strong, long-lasting client relationships.
â¢ Establishing new, and maintaining existing, relationships with customers.â¢ Managing and interpreting Clients requirementsâ¢ Directing, planning and coordinating marketing efforts.
â¢ Evaluating competitors.â¢ Develop trusted advisor relationships with key accounts, customer stakeholders and executive sponsors.
â¢ Ensure the timely and successful delivery of our solutions according to customer needs and objectives.â¢ Clearly communicate the progress of monthly / quarterly initiatives to internal and external stakeholders.
â¢ Develop new business with existing clients and / or identify areas of improvement to meet sales quotas.â¢ Forecast and track key account metrics (e.
g. quarterly sales results and annual forecasts).â¢ Assist with challenging client requests or issue escalations as needed.