DohaFull-time, PermanentFemale Salon Manager who must have previous work experience in Salons in five stars hotels.Roles and Responsibilities : · Overseas all aspects of the operations of the Salon.
Manage, train and evaluate staff of the Salon and ensure they follow business conduct and ethics, policies and procedures.
Maintain confidentiality for all guests and colleagues at all times.· Interact directly with customers to resolve issues and ensure satisfaction with salon services and personnel.
Ensure all areas of the salon are kept clean and well maintained at all times.· Ensure compliance with all legislation governing the operation of a Salon facility.
Conduct proper inventories of all operating salon equipment· implement activities to maximize revenue of the salon including promotions, offerings, products and cross selling as well as increasing customer base· Ensure stocks and inventory are adequate at all times and their input / output on system· Monitor all aspects of reception, including cash in / out, system input output, update of client base, registered receipts, logs, incentives, scheduling of staff etc.
Responsible for identifying salon staff training needs and implementing them on a regular basis· Check salon equipment to ensure proper functioning and coordinate facility schedules to maximize usage and efficiency.
Conducting staff appraisals on monthly, quarterly and yearly basis depending on their performance.· Prepare reports of all aspects including staff sales reports, incidents reports, staff monthly incentive reports, evaluation reports, and other reports.
Job Requirements : - Previous experience in Salons in 5 stars hotel is a must.- Strong foundation in managerial skills.- Strong leadership and Interpersonal and communications skills.
Excellent customer service skills.- Knowledge of salon, spa, wellness, beauty, different treatments is a MUST.- Strong working knowledge in MS Office Suite.
Fluent in Arabic and Turkish languages is a must as well as English language is an asset.Job Types : Full-time, PermanentExperience : Industry : 3 years (Required)Customer Service : 3 years (Required)Leadership : 3 years (Required)Salon Manager : 3 years (Required)Spa, Beauty & Wellness : 3 years (Required)Location : Doha (Required)Language : English (Required)Arabic (Required)Turkish (Preferred)