After-Sales Services Coordinator
REEQWEST HR Consultancy Solutions
Doha, Qatar
23h ago
source : drjobs.ae

Responsibilities :

  • Receive customers complaints and inquiries via email and coordinatewith assigned team member to respond / follow up.
  • Follow up customer s complaints and inquiries with theassigned branches until resolution.
  • Followup schedules and update technicians with any canceledappointments.
  • Maintain an organizedgeographic work schedule for technicians.
  • Daily schedule review to maintain an organized schedule log,highlighting completed and pending job orders.
  • Maintain an organized archive of all job orders andrelated documents, in hard and soft copy forms.
  • Perform additional duties as communicated andassigned.
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