1.Provides leadership to assigned staff demonstrated through strong organizational skills, and proven ability to coach, train, motivate, schedule, instruct, direct , monitor staff and discipline staff.
2.Conducts day- to-day housekeeping business in a professional manner, respecting opinions of staff, listening to concerns, responding accordingly and treating staff, visitors with respect and courtesy.
3.Performs daily rounds, initiating contact with clients, staff, patients and others in the workplace.
4.Performs employee observation reports with staff as well as conducting patient satisfaction surveys.
5.Performs Quality Audits on a regular basis and follows up with staff on areas where deficiencies found