Service Advisor Determine customer needs and communicate these to the service shop to fixitright the first time and deliver vehicle on time Ensure speedy maintenance and repair through clear identification of customer needs and accurate repair order preparation Utilize the service appointment system to maximize the facility and manpower capacity Provide clear cost estimates and keep customer informed of work progress Monitor the work progress and keep customers informed of any changes to cost or completion times Promote the dealer service departments responsibilities and strengths Ensure vehicle cleanliness through the use of seat covers floor mats etc Increase customer market share service and parts sales and contribute to new vehicle sales Skills The knowledge on specific product technically to ensure proper service The process of preparing a formal written document containing information organized in a narrative graphic tabular form or any required basis Job Location Doha Qatar Job Role Other