Customer Success and Proposition Sales Specialist
Gadget Express (Qatar)
Qatar,Doha,Doha
منذ 3 يوم
source : drjobs.ae

Role Responsibilities

  • Retains and grows recurring business / usage growth on selected products.
  • Focus on net growth and responsible for net sales within predefined portfolio of accounts or territory.
  • Structure, negotiate and close deals.

  • Proactively identify pipeline opportunities, governed by the Account Managers.
  • Develop the sales strategy for their proposition within their territory.
  • Provide insights and share thought leadership on their proposition with customers.
  • Deliver customer demonstrations on their specific propositions.
  • Deliver tailored engagements (e.g. enterprise workshops) that help customers to maximize the value derived from solutions post sale and build intimacy.
  • Use specialist knowledge to demonstrate and educate customers on relevant functionality and content resulting in increased usage and product adoption.
  • Interpret and take action on usage information focusing on at risk customers to mitigate cancellations and identify value optimisation opportunities.
  • Promote insights relevant to customers workflow and act as a voice of the customer internally, feeding back their experiences.
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