Sales Manager-Travel Industry
The Ritz-Carlton Hotel Company
Doha, Qatar
منذ 2 يوم
source : drjobs.ae

JOB SUMMARY The position is accountable forproactively soliciting and handling sales opportunities. Ensuresbusiness is turned over properly and in a timely fashion for properservice delivery.

Assists in leading all day-to-day activitiesrelated to sales with a focus on building long-term, value-basedcustomer relationships that enable achievement of sales objectives.

Achieves personal sales goals. CANDIDATE PROFILE Education andExperience

  • 2-year degree from anaccredited university in Business Administration, Marketing, Hoteland Restaurant Management, or related major;
  • 3 years experience inthe sales and marketing or related professional area. OR

  • 4-year bachelor's degree in BusinessAdministration, Marketing, Hotel and Restaurant Management, orrelated major; 1 year experience in the sales and marketing orrelated professional area.
  • CORE WORK ACTIVITIES Building SuccessfulRelationships that Generate Sales Opportunities

  • Works collaboratively with off-property sales channels toensure sales efforts are coordinated, complementary and notduplicative.
  • Builds and strengthensrelationships with existing and new customers to enable futurebookings. Activities include sales calls, entertainment, FAM trips,trade shows, etc.
  • Develops relationshipswithin community to strengthen and expand customer base for salesopportunities.
  • Manages and developsrelationships with key internal and externalstakeholders.
  • Provides accurate, complete andeffective turnover to Event Management. Managing SalesActivities
  • Participates in sales calls withmembers of sales team to acquire new business and / or close onbusiness.
  • Executes and supports theoperational aspects of business booked (e.g., generating proposal,writing contract, customer correspondence).
  • Using Knowledge ofMarket Trends and Target Customer Information to MaximizeRevenue

  • Identifies new business to achievepersonal and location revenue goals.
  • Understands the overall market - competitors’strengths and weaknesses, economic trends, supply and demand etc.and knows how to sell against them.
  • Closes thebest opportunities for the location based on market conditions andlocation needs.
  • Gains understanding of thelocation’s primary target customer and serviceexpectations; serves the customer by understanding their business,business issues and concerns, to offer better business solution.
  • Providing Exceptional Customer Service

  • Supports the company’s service and relationshipstrategy, driving customer loyalty by delivering service excellencethroughout each customer experience.
  • Servicesour customers in order to grow share of the account.
  • Executes and supports the company’s customerservice standards.
  • Provides excellent customerservice consistent with the daily service basics of thecompany.
  • Sets a positive example for guestrelations.
  • Interacts with guests to obtainfeedback on product quality and service levels. MarriottInternational is an equal opportunity employer.
  • We believe inhiring a diverse workforce and sustaining an inclusive,people-first culture. We are committed to non-discrimination on anyprotected basis, such as disability and veteran status, or anyother basis covered under applicable law.

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